1. Definitions

“The Company” shall be defined as PlaneTalks, a subsidiary of Cassandra Flight Training Ltd of Glen Willow, The Coppice, Poynton Cheshire, SK12 1SR, England and Wales Company Number 7698609, VAT Number 118818595 and shall include any other related trading styles.

“The Client” shall be defined as the person or company with whom goods and/or services are to be supplied to.

“Goods and/or Services” shall be known to be any item which the company supplies to any of its clients for which it is agreed that charges may or may not be applicable, without limitation this includes administrative charges, consultancy fees, sub-contractual charges, advance service charges and outside registration fees.

  1. Invoices & Payment

All invoices raised by the company shall become due for payment to be received 30 (thirty) days following the date of invoice unless consent is expressly given in writing to the client for an extension of this period or terms of any account facility between the company and the client expressly state.

Invoices which are overdue for a period in excess of 14 (fourteen) days from the date of invoice for any services may be subject to daily interest charges at BoE base rate plus 5% .

Furthermore, at the Company’s sole discretion a Statutory Demand under Section 123 (1)(a) or 222(1)(a) of the Insolvency Act 1986 may be issued for non-payment for Goods and/or Services delivered.

If this remedy does not satisfactorily resolve any non-payment then a “Winding Up Order” may be issued in accordance with the relevant Acts of Parliament such as the Insolvency Act 1986, the Insolvency Rules 1986, Council Regulations (EC) No. 1346/2000 (‘the EC Regulation’) and the Companies Act 1985.

Any external service or supply of goods bought on behalf of the client, for or related to the provided service shall be passed through to the client at full cost.

The company shall pass on any charges for use of its credit facilities with its own suppliers, credit card charges, packing, shipping and other handling of items to the client and will be detailed as such on the invoice.

The company reserves the right to charge a handling fee for any handling of items as set out in 2(iii).

  1. Late Payment Charges

The company reserves the right to pass on any excess charges it receives for late payment of invoices for services or goods supplied to the client including any interest charges from banks or other financial institutions.

  1. Credit Facilities

By default, the company does not provide monthly credit facilities to customers other than the standard payment period of an invoice. The company may, at its discretion, offer such facilities at a later date and reserves the right to apply to any number of external credit reference agencies for information before approving any facility and may carry out regular subsequent checks and if appropriate, suspend or withdraw any given facility and make demand for full settlement of any outstanding balance.

  1. Withdrawal of Service

The company has the absolute right to withdraw its services and cancel any contracts with the client at any given time. The company shall issue notice of such action in writing.

  1. Data Integrity

Under normal contractual service circumstances, the company provides no warranty or accepts any liability for any data either lost or damaged which is stored on any of the company’s or client’s equipment. It is the responsibility of the client to keep security copies of information.

The company may provide a chargeable service to its clients whereby security copies of information will be made to recordable compact discs / DVD’s which may be stored by the company or sent to the client to be stored at his/her premises or any other such third party appointed by the client.

  1. Intellectual Property

Where the company undertakes to provide intellectual services to the client, it agrees that the intellectual property of any software or documentation written for the client either carried out remotely or at the client’s premises shall remain with the client once any and all invoices for such work are settled with the following reservation:

The company has the right to make a final backup of any work carried out for the client at the conclusion of the service.

  1. Formation of Contract

By default, the company shall deem that a contract for any form of service is in effect when asked to carry out any work for the client.

The company may require written confirmation of any work to be carried out.

The company may provide a written quotation subject to acceptance by the client at the request of the client.

Acceptance of any quotation will result in an implied contract between parties.

The company reserves the right to vary the quotation at any time should the client make changes to any requirements of work to be carried out.

  1. Termination of Contract

Any contract formed between the company and the client shall be mutually binding to the terms and conditions set out within this document. Any subsequent misuse of equipment, or non compliance with any of the regulations and terms as set out, shall result in termination of contract or suspension of service, with special inclusion to those details as set out in section 10.

If you choose to terminate your contract, the company will invoice for any work carried out plus any expenses and handling charges incurred to that time.

The Company reserves the right to cancel your contract at any time without prior written notice of such upon finding that any of the terms and conditions set out here in this document or any subsequent revisions thereof have been broken.

  1. Privacy Policy

The Company operates a closed policy on publicity and distribution of information and will not at any time divulge your name, address, telephone number, account details or electronic mail address to any non-legal third party and will only divulge your information to any legal establishment where it is deemed to be in the best interests and operation of the company.

  1. Loss of Service

The company accepts no liability for any loss of service, or other services deemed to be beyond the company’s control.

  1. Title of Goods

Title of goods (including documentation, electronic or otherwise) shall not pass from the company to client until such time as any outstanding monies are paid in full or disputes resolved.

  1. Disputes

At all times in any disputes, the company’s decision is final and will not be subject to outside adjudication by other parties.

  1. Govering Law

These terms and conditions are formed under the laws of the United Kingdom and any legal claim shall be made in a court or via the legal system of the United Kingdom.

  1. Changes to Terms

The Company at all times reserves the right to change the terms and conditions set out herein this document without prior written notice to any of its clients and any subsequent changes will become applicable immediately. No claims will be entered into which may not have been applicable in previous revisions of this document which are subsequently made provision for. Any claims by any client will only be acceptable on grounds outside the current revision of this document. The Company will at all times where reasonably possible make available for viewing its terms and conditions through its corporate website.

  1. Liability

PlaneTalks / Cassandra Flight Training Ltd hereby excludes itself, its Employees and or Agents from all and any liability from:

  • Loss or damage caused by any inaccuracy;
  • Loss or damage caused by omission;
  • Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the web site;
  • Loss or damage to clients’ artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.

The entire liability of Planetalks / Cassandra Flight Training Limited to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.

  1. Severability

In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid,


Plane Talks / Cassandra Flight Training Ltd; Terms & Conditions 2020

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